Refund policy

Wild River Boutique Return Policy

Thank you for shopping with Wild River Boutique! Please review our policy below:

Refunds:

-We offer refunds on non-custom items.

-Customized items are non-refundable.

Exchanges:

- Exchanges are only available for non-custom items and must be requested within 4 days of receiving your order. To qualify, the item must be unused, in its original condition, and in the same packaging as when you received it.

- Custom items, sale items, and gift cards are **non-exchangeable**.

Exchange Process:

- To initiate an exchange, please contact us at wildriverboutique23@gmail.com within the 4-day window with your order number and details. 

- You are responsible for return shipping costs, and we recommend using a trackable shipping service to ensure safe delivery.

Damaged or Defective Items: 

- If your item arrives damaged or defective, please notify us within **48 hours** of receiving the order with proof of the damage (photos), and we will work with you to resolve the issue.

If you have any questions, feel free to reach out to us at wildriverboutique23@gmail.com.

Thank you for supporting Wild River Boutique!